We comply fully with Envato’s refund policy. We issue refunds for the reasons Envato permits us to give refund and we don’t issue refunds on the cases Envato does not guarantee refunds. Please check Envato’s refund policy: https://themeforest.net/page/customer_refund_policy
Gravy pays weekly. You can receive a paper check by mail or direct deposit into your checking account. We recommend using direct deposit for consistent and faster payment.